Privacy Policy

1 Introduction

jilicrwon is committed to protecting the privacy and personal data of every Filipino player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being completely transparent about how we handle your information.

This Policy applies to all personal data collected through the jilicrwon website, mobile platform, customer support channels, and any other services we provide (collectively, the "Platform"). It covers data collected from registered players, visitors to the Platform, and individuals who contact us for support or information.

This Policy should be read alongside jilicrwon's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilicrwon acts as the Personal Information Controller (PIC) with respect to the personal data of its users.

As the Personal Information Controller, jilicrwon determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws and regulations.

If you have any questions or concerns about how jilicrwon processes your personal data, you may contact our Data Protection Officer (DPO) at [email protected].

3 Personal Data We Collect

jilicrwon collects only the personal data necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

4 How We Collect Your Data

jilicrwon collects your personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you use the Platform, including cookies, web beacons, log files, and similar tracking technologies that record your device information, IP address, and browsing behavior on the Platform.
• Third-party sources: Data received from payment processors (such as GCash and Maya), identity verification service providers, fraud prevention agencies, and regulatory bodies where permitted by law.
• Public sources: Publicly available information used to verify your identity or comply with anti-money laundering (AML) obligations, such as government databases or sanctions lists.

All data collection methods used by jilicrwon are lawful, fair, and transparent. We will always inform you at the point of collection what data is being collected and why.

5 How We Use Your Personal Data

jilicrwon uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your jilicrwon account, including verifying your identity and age (21+ requirement) and processing your registration.
• Service delivery: To provide you with access to games, process deposits and withdrawals via GCash, Maya, bank transfer, or debit card, and deliver the full range of jilicrwon platform features.
• Regulatory compliance: To fulfill our obligations under Philippine law, including anti-money laundering (AML) checks, Know Your Customer (KYC) verification, and reporting requirements to relevant regulatory authorities.
• Responsible gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and comply with responsible gaming obligations.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal or prohibited activities on the Platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the jilicrwon Platform.
• Marketing communications: To send you promotional offers, bonuses, and updates about jilicrwon — but only where you have given your explicit consent to receive such communications. You may opt out at any time.

6 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jilicrwon processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you — specifically, to provide you with access to the jilicrwon Platform and its services as described in our Terms & Conditions.
• Legal obligation: Processing is necessary to comply with applicable Philippine laws and regulations, including AML/KYC requirements, PAGCOR regulatory obligations, and the Data Privacy Act itself.
• Legitimate interests: Processing is necessary for jilicrwon's legitimate business interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7 Data Sharing & Disclosure

jilicrwon does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers who assist us in verifying your identity and complying with regulatory requirements.
• Game providers: Software providers whose games are available on the jilicrwon Platform, to the extent necessary to deliver game services.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where required by law or regulation.
• Law enforcement: Philippine law enforcement agencies, where required by a valid court order, subpoena, or other legal process.
• Professional advisors: Legal counsel, auditors, and other professional advisors who are bound by confidentiality obligations.

8 Data Retention

jilicrwon retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. Our general retention periods are as follows:

Upon expiry of the applicable retention period, jilicrwon will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and research purposes.

9 Data Security

jilicrwon takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational security measures to protect your data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jilicrwon's servers.
• Encryption at rest for sensitive personal and financial data stored on our servers.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorized access.
• Firewalls and intrusion detection systems to monitor and protect our network infrastructure.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals.
• Strict access controls ensuring that only authorized jilicrwon personnel can access personal data, on a need-to-know basis.
• Staff training on data privacy and security best practices, conducted regularly.

While jilicrwon implements robust security measures, no system is completely immune to security risks. You are also responsible for keeping your jilicrwon login credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.

10 Cookies & Tracking Technologies

jilicrwon uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the Platform.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences (such as language settings and game preferences) to provide a more personalized experience.
• Analytics cookies: Help us understand how players use the Platform by collecting anonymized usage data. This information is used to improve Platform performance and user experience.
• Marketing cookies: Used to deliver relevant promotional content and offers. These are only placed with your explicit consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jilicrwon Platform. For more information about the specific cookies we use, please contact our support team.

11 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilicrwon:

• Right to be informed: You have the right to be informed about how your personal data is being collected and processed, as described in this Policy.
• Right of access: You have the right to request a copy of the personal data jilicrwon holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

12 Children's Privacy

The jilicrwon Platform is strictly intended for individuals aged 21 years and above. jilicrwon does not knowingly collect, use, or store personal data from individuals under the age of 21.

If jilicrwon becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data in question, and take appropriate action in accordance with our Terms & Conditions and applicable Philippine law.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to jilicrwon, please contact us immediately at [email protected] so that we can take prompt action.

13 International Data Transfers

jilicrwon primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including game software providers and certain technical infrastructure partners — may be located outside the Philippines.

Where personal data is transferred outside the Philippines, jilicrwon ensures that appropriate safeguards are in place to protect your data, including:

• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the National Privacy Commission.
• Implementing contractual clauses with overseas recipients that require them to protect your personal data to the same standard as required under Philippine law.
• Conducting due diligence on all overseas data processors to ensure compliance with applicable data protection standards.

By using the jilicrwon Platform, you acknowledge and consent to the transfer of your personal data to overseas service providers as described in this section, subject to the safeguards outlined above.

14 Updates to This Privacy Policy

jilicrwon reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.

When we make material changes to this Policy, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how jilicrwon protects your personal data.

Your continued use of the jilicrwon Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the Platform and may request account closure by contacting our support team.

15 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy or jilicrwon's data processing practices, please contact our Data Protection Officer:

If you are not satisfied with jilicrwon's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.

jilicrwon takes all data privacy complaints seriously and is committed to resolving them fairly, transparently, and in accordance with applicable Philippine law.